Frequently Asked Questions
- How is SpaSalonPro Sold?
- How easy is it to setup the appointment scheduler?
- Where do my clients go to make an appointment?
- Can clients view all my appointments online?
 Is
my appointment book available 24 x & 7? - How do I get notified when someone makes an appointment?
- Can walk-ins be added to my appointment schedule?
- Does it support booking appointments for a
single operator?
- Does it support multi-location appointment scheduling?
- Can I store my customers information online?
- Is my customer information safe and secure?
- Can I build e-mail marketing campaigns to
my clients?
- What if I don’t have a website, can
I still use the appointment scheduler software?
- Can I get a website built for my business?
- How do I get Support for SpaSalonPro?
- What businesses are users of this service?
Q: How is SpaSalonPro Sold?
A: You purchase SpaSalonPro on an annual contract with a monthly subscription fee based on the number of services you purchase. Their is no setup fee and there is a risk free 15 Day trial. (See Pricing) Back To Top
Q: How easy is it to setup SpaSalonPro?
A: Setup is a step by
step wizard approach to setting up the appointment scheduler. You
go thru a series of screens and at the end you are ready for business.
If you would like to speed up your setup of SpaSalonPro, Our Quick
Start Program can faciliate getting started quickly. Back
To Top
Q: Where do my clients go to make an appointment?
A: Typically, clients will go to your
website and click on the “Make an Appointment” button
and follow the appointment wizard from there or they cansiimply
go to the SpaSalonPro website and login to the system. Back
To Top
Q: Can clients view all my appointments online?
A: No, they just view the available times you have open for appointments. Back To Top
Q: Is my appointment book available 24 x 7?
A: Your appointment book is available for appointments all the time, 24 x 7. Back To Top
Q: How do I get notified when someone makes an appointment?
A: You are notified via e-mail or text message. You can reply to either with an appointment confirmation. Back To Top
Q: Can walk-ins be added to my appointment schedule?
A: Your clients can schedule
an appointment in any open slot you have on your appointment book
by simply following the wizard for making an appointment.
Back To Top
Q: Does it support booking appointments for a single operator?
A: Yes , there is a SoloSSP version that allow a single person to book appointments. Back To Top
Q: Does the appointment scheduler support multi-location appointment booking?
A; Yes, you can book appointments for businesses that have multiple locations. Back To Top
Q: Can I store my customers’ information online?
A: Yes, your client information can be imported into the system or it will be
Automatically stored when your client makes an appointment. Back To Top
Q: Is my customer information safe and secure?
A: Yes, your customer data is backed up daily and archive weekly. Back To Top
Q: Can I build e-mail marketing campaigns to my clients?
A: Yes, SSP has an integrated
e-mail marketing tool to send promotions newsletters and surveys.
Back To Top
Q: What if I don’t have a website, can I still use the appointment scheduler?
A: Yes, we provide you with a unique address for example "
yoursalonspa.spasalonpro.com" for your appointment book.. Back
To Top
Q: Can I get a website built for my business?
A: Yes, SSP offer 1 template websites that can be built or
you can select our Custom website services. Back
To Top
Q: How do I get Support for SpaSalonPro?
A: Go to SpaSalonPro and Click on
our support link at the top of the page and complete the support
ticket. A SpaSalonPro support representative will contact you soon.
Back To Top
Q:
What businesses are users of this service?
A: The online appointment
scheduling Service is used by Day Spas, Med Spas, Resort Spas, Hair
Salons, Nail Salons, Tanning Salons, Massage Therapist, Barber Shops
make-up artist, esthetician,
hair stylist, physical therapist and many more.
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